Converia supports the entire registration and booking process for events. Participants can book tickets, select additional options, enter personal details, specify special requirements and complete payment.
The process is designed to accommodate more complex event models involving participant categories, workshops, additional services, group registrations and individual invoicing requirements.
How Does the Booking Process Work for Participants?
The booking process in Converia is divided into clearly structured steps.
Typically, the process includes:
Select a participant category
Select a ticket
Select additional options, such as evening events or workshops
Enter personal details
Specify special requirements, such as meals, shuttle services or newsletters
Review the order summary and complete payment
Receive a confirmation email with an invoice and ticket
This allows participants to complete their registration in a structured way and automatically receive the relevant documents by email.
Can Additional Fields Be Included in the Registration Form?
Yes. Converia allows additional fields to be included in the registration form.
These fields can be configured as required or optional.
Examples include:
Dietary preferences, such as vegetarian or vegan
Shuttle service requirements
Newsletter consent
Additional event-specific information
This makes it possible to collect information beyond the standard registration details.
Can Participants Specify a Separate Billing Address?
Yes. Participants can enter a different billing address during the final booking step.
This is particularly useful when invoices need to be sent to someone other than the participant, for example:
Central accounting department
Employer
Organisational unit
Institution with a cost centre
Administration department with a consolidated invoicing process
A separate billing address therefore supports structured invoicing and accounting processes.
Can Participants Reuse Their Login for Recurring Events?
Yes. In Converia, each person has a unique identity across the entire system.
For subsequent events, personal details can be pre-filled automatically. This makes registering again easier and reduces the need to enter the same information repeatedly.
A person can have several roles in Converia at the same time, for example:
Participant
Speaker
Reviewer
Presenter
Committee member
These roles can all be managed through a single account.
Are Group Registrations and Approval Workflows Supported?
Yes. Converia supports group registrations and approval workflows for registrations.
Free registrations can also be managed through an invitation management system. This includes:
Invitations
Acceptances
Declines
Free registration for invited individuals
This is suitable for VIPs, speakers, invited guests or internal groups, for example.
Can Cancellation Deadlines With Tiered Fees Be Configured?
Yes. Converia allows you to configure any number of cancellation deadlines with tiered fees.
One possible model is:
Free cancellation up to 100 days before the event
Tiered fees for later cancellations
Automatic application of the configured rules
Manual exceptions are also possible, for example in cases of illness. Such exceptions can be approved without changing the general cancellation rules.
Does Converia Support Discount Codes and Vouchers?
Yes. Converia supports different types of discount codes and vouchers.
These include:
Personalised codes that can be used once per person
Generic codes with usage limits
Hidden pricing groups for VIPs
Direct links for invited individuals
This makes it possible to flexibly manage special conditions, invitations, quotas and target-group-specific pricing.
Good to Know
The booking process guides participants from ticket selection through to confirmation with an invoice and ticket.
Additional options such as workshops, evening events or special requirements can be included in the booking process.
Custom form fields can be required or optional.
Separate billing addresses support central accounting and cost centre processes.
Group registrations, approval workflows and invitation management are supported.
Cancellation deadlines with tiered fees can be applied automatically.
Discount codes, vouchers, VIP pricing groups and direct links support different booking and invitation scenarios.