Skip to main content

Custom Fields for All Participants

Overview

Custom fields allow you to add additional questions to the Contact Address form in the “Personal Data” step. These custom fields are displayed to everyone going through the registration process, regardless of the selected price group (participation type).

Prerequisites

  • Access to Administration → Custom Fields → Custom Fields

Configuration / Procedure

  1. Open Administration → Custom Fields → Custom Fields.

  2. Create the required custom field.

  3. Assign the custom field to the Contact Address form in the “Personal Data” step.

  4. Position the custom field in the permitted area (see Notes).

  5. Save your changes.

  6. Check how the field is displayed during the registration process.

  7. Check that the information is saved in the person's record.

  8. If required, check how the data can be processed further in exports.

  9. If required, check how the information can be displayed on the booking confirmation (using placeholders).

Notes

  • Custom fields can only be inserted between the last standard field of the contact address (Country) and the separate billing address.

  • Inserting individual custom fields between standard fields is not possible.

  • Custom fields can also be displayed on other forms at the same time (e.g. when editing personal data in C3). This may allow participants to change their information later.

  • There are no filtering options for custom fields in Backoffice overviews. For example, if you want to contact everyone who selected a particular option, the recipient list typically needs to be filtered using an Excel export.

FAQs

Where can I view the collected custom field data?

  • In the person's record, under the Additional fields tab

  • In Excel exports from the booking overview (with exceptions depending on the export type)

  • Optionally on the booking confirmation (using placeholders)

Did this answer your question?

Related Articles