Overview
The Backoffice is divided into four top-level sections. Within each top-level section, you will find thematic areas and, below these, the specific functions you use to perform tasks (e.g. lists/overviews, detail views, actions). The Backoffice is available in English and German.
Prerequisites
You have access to the Backoffice.
Your role has the necessary permissions (e.g. for Administration → Rights management).
Configuration / Procedure
Open the Backoffice login page (https://.../admin/login)
Enter your username and password.
Select the desired Backoffice language (English/German).
Log in to the Converia Backoffice.
Select the appropriate top-level section (Management, CMS, Configuration, Administration).
Open the desired area within the top-level section.
Use the appropriate function (e.g. create/edit entries, exports, dispatch, configuration).
Levels in the Backoffice
Level 1: Top-level sections
Management, CMS, Configuration, AdministrationLevel 2: Areas
Thematic areas within a top-level section (e.g. Person administration, Attendee Registration, Paper submission, navigation in the CMS).Level 3: Functions
Specific actions/lists/forms within an area (e.g. edit bookings, manage vouchers, create articles).
Top-level sections in detail
Management
In Management, you work with the event’s operational data and processes.
Areas:
Person administration (e.g. Person, Deduplication, Members)
Attendee Registration (e.g. Bookings, Invoices, Vouchers)
Paper submission (e.g. Papers, Session, Chair/Speakers)
Paper review (Reviewer, Workflows, Final review)
Email communication (email module for manual dispatch processes)
Organization & planning (e.g. Conference planner)
CMS
In the CMS, you maintain content and the website’s navigation/page structure.
Areas:
Articles (create/edit/organise content)
Page structure (folders/pages, menu navigation, linking articles)
Structured data (speaker and sponsor pages)
Media (upload/manage media)
Configuration
In Configuration, you set up event-specific settings that control processes and options.
Areas:
Basic Settings (e.g. event configuration, Member lists, PDF templates)
Attendee Registration (e.g. Offer wizard, registration configuration, Voucher categories, Badge groups)
Paper submission (paper submission configuration, Session configuration, Paper topics, Forms of presentation)
Paper review (Criteria group, Reviewing criteria)
Administration
In Administration, you manage installation-wide or administrative system functions. This area is not available to Converia Express customers.
Areas:
Configuration CMS (e.g. subportals, domains)
System configuration (e.g. Languages, Building administration, Payment processors)
Accounting (e.g. Activity types, Tax rates)
Rights management (permissions for users/groups)
Custom Fields (create custom fields for registration, paper submission and personal data)
All conferences (Create conference, Data cleansing)
Notes
The areas and functions you can see depend on your permissions.
Important: Changes to configurations in the Backoffice generally only take effect after you save them manually. The Save button is usually at the bottom of the page.
Alternatively, you can complete form fields individually or together and then press Enter to save.
FAQs
Why can’t I see certain areas or functions?
Why can’t I see certain areas or functions?
Usually, you do not have the required permissions, or the function is not enabled in your environment.
Why are my configuration changes not taking effect?
Why are my configuration changes not taking effect?
Check whether you have saved the changes using Save (usually at the bottom of the page) or by pressing Enter in the form.
How do I change the Backoffice language?
How do I change the Backoffice language?
You can set the language on the login form. Simply select the desired language there before logging in
Which languages are available in the Backoffice?
Which languages are available in the Backoffice?
The Backoffice is available in English and German.