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Setting the registration booking mode

This article explains where to configure the registration booking mode and how the selected mode affects the registration process in the frontend.

Overview

The Booking mode determines whether only single bookings are possible during registration or whether group bookings are also offered.

This selection directly affects the first step of registration. When group booking is enabled, users can choose between single booking and group booking in the frontend. Group booking then follows a different registration process.


Prerequisites

  • You have access to Configuration → Attendee registration → Configuration.

  • The Activate attendee registration option is selected if registration is to be visible in the frontend.


Configuration / Procedure

  1. Open Configuration → Attendee registration → Configuration.

  2. Switch to the General settings tab.

  3. Find the Booking mode field.

  4. Select the desired mode.

  5. Save the change.

Result: The selected booking mode determines which booking types are offered during registration.


Effects in the frontend

Booking mode: Single registration only

If Single registration only is selected, only one person can be registered in the frontend.

The registration process starts directly as a single booking. No selection between different booking types is displayed.

Booking mode: Single and group booking

If Single and group booking is selected, the first step of registration offers a choice between:

  • register a single person (single booking)

  • register at least two persons (group booking)

If group booking is selected, an extended process follows in the frontend.

Group booking process in the frontend

  1. In the first step, users select register at least two persons (group booking).

  2. The user authentication section is then displayed.

  3. Users can either create a new account for group management or use an existing account.

  4. After logging in or creating an account, the existing Invoice address for the group booking is displayed and can be edited if necessary.

  5. Users are then taken to the Participant overview.

  6. Participants are added to the group booking using Add participant.

  7. The appropriate offers can then be selected for each person added.

Result: Group booking is not carried out as a single registration but follows a separate process involving group management and a participant overview.


Notes

  • The choice between single and group booking only appears if Single and group booking has been selected in the Booking mode field.

  • An account for group management is used for group bookings.

  • The group booking process differs significantly from single booking, starting with the very first step of registration.

  • The group booking process involves an administrator who manages the group booking.


FAQs

When does the choice between single booking and group booking appear?

The choice only appears in the first step of registration if Single and group booking is selected as the booking mode.

What happens if only single booking is enabled?

Registration starts directly as a single booking. No choice between different booking types is displayed in the frontend.

What is the main difference in the frontend when making group bookings?

After selecting group booking, additional steps follow for account creation or login, invoice address and managing multiple participants.

Can I add myself as a participant if I am the administrator?

Yes. In a group booking, the administrator can also be added as a participant. When adding participants, you can select the option indicating that the administrator will also attend the event.

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