Overview
Attendee registration is only displayed in the frontend if both the configured registration period (registration start and registration deadline) has been set and attendee registration has been activated. If either condition is not met, attendees will see a message including contact details from the Registration contact.
Prerequisites
Access to Configuration → Attendee registration → Configuration in the backoffice
Configuration / Procedure
Open Configuration → Attendee registration → Configuration.
Enter the Registration start.
Enter the Registration deadline.
Select the Activate attendee registration checkbox.
Open your event's frontend via the user menu (monitor with magnifying glass icon in the top right) by selecting View website.
Check whether the Register as attendee button is displayed in the frontend. This button only appears if the registration period is valid and registration is activated at the same time.
If registration is not yet active, use the Preview to check the registration page in the frontend anyway. The preview is available in the registration configuration and in the offer wizard.
If your event uses a subdomain, access the preview via this subdomain and log in to the backoffice at …/admin.
Notes
Activating attendee registration is always a two-step process: setting the registration period and selecting Activate attendee registration. If either condition is not met, registration will not be available in the frontend.
If registration is to start automatically at a specific time, the desired date must be set and the Activate attendee registration checkbox must be selected.
If attendees access a direct link to the registration page while registration is not active, they will see a message indicating that registration is inactive, along with the contact details from the Registration contact.
To test settings in the frontend before registration is activated, you can use the preview function. This is accessible via the Preview button in the registration configuration or in the offer wizard.
If a subdomain is used for the event (e.g. myevent.converia.de), the preview will only work if accessed via this subdomain. This means you must log in to the backoffice at myevent.converia.de/admin using your login credentials to access the preview in the configuration.
Important: The URL displayed in the browser's address bar after opening the preview in the registration configuration or offer wizard is not suitable for sharing or linking on external websites. Instead, use the preview URL of your event registration page from the CMS page structure.
FAQs
Why is the Register as attendee button not displayed?
Why is the Register as attendee button not displayed?
The button is only displayed if the registration period is valid and the Activate attendee registration checkbox has been selected.
What do attendees see if registration is not yet active?
What do attendees see if registration is not yet active?
When accessing the registration page, a message is displayed indicating that registration is inactive. The contact details from the Registration contact are also shown.
How can I test registration in advance?
How can I test registration in advance?
If registration is not yet active, use the Preview in the registration configuration or offer wizard. If your event is accessible via a subdomain, the preview must also be opened via this subdomain.