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Editing offers in the extended configuration

This article explains how to open and edit existing offer packages using the extended configuration.

Overview

The Extended package configuration is where you can make detailed adjustments to existing offer packages – particularly settings that are not available in the Offer wizard to keep its interface clear.


Prerequisites

  • Access to Configuration → Attendee Registration → Offer wizard → Extended (package) configuration


Configuration / Procedure

  1. Open Configuration → Attendee Registration → Offer wizard → Extended (package) configuration.

  2. Click the category name to display the offers it contains.

  3. Optional: Create a new offer using Add package.

    • No answer is created automatically (unlike when creating an offer in the Offer wizard).

  4. Click the blue pencil icon to edit offer properties (e.g. name, activity type, prices).

  5. Configure the following fields/options as required:

    • Name and description

      • Enter the internal/external name and internal/external description.

      • For multilingual events, the external name must be entered for each language.

      • If only the internal value is entered, it is used in the frontend for all active languages.

    • Offer category

      • Move the offer to another offer category (e.g. if the offer structure has changed).

    • Additional text in the booking email

      • Enter a notice to be included in the booking confirmation email.

      • Prerequisite: The email template contains “Offer packages (#:booking.packages:#)”.

    • Activity types

      • Set the tax rate for this offer.

    • Set the maximum number of bookings per person

      • Define how often the offer can be booked per person (also applies to additional bookings). Default: 1×.

    • Maximum bookings per person

      • Only relevant if the maximum number of bookings is > 1: Enable quantity selection so that participants can specify the quantity in the frontend.

    • Package on behalf of third parties

      • Mark the offer as “Package on behalf of third parties” (e.g. hotel). The item is displayed but is not included in the invoice total.

    • Show in backend only

      • Hides the offer completely in the frontend, while keeping it available in the Backoffice.

    • Package deactivated (frontend and Backoffice)

      • Deactivates the offer in the frontend and Backoffice.

      • Preferable to deleting it if it has already been booked.

  6. Click the blue package icon to edit linked questions & answers, subpackages and, where applicable, period-dependent bookings.


Notes

  • Additional actions are available in the offer properties view, such as switching to a prefiltered booking overview, exporting to Excel or changing the category.

  • If you add notices for the booking confirmation email to an offer, the “Offer packages (#:booking.packages:#)” placeholder is required in the email template.

  • Deactivating an offer is preferable to deleting it if it is already included in bookings.


FAQs

Why is no answer created when I create an offer in the extended configuration?

According to the manual, answers are created automatically when an offer package is created in the wizard, but not when it is created in the extended configuration.

How can I prevent an offer from being booked again?

To prevent further bookings of an offer, hide it from the participant view. To do this, enable “Show in backend only” for the offer in the Extended package configuration. The offer then remains visible in the Backoffice but can no longer be booked in the frontend.

What is the difference between “Show in backend only” and “Package deactivated”?

Show in backend only hides the offer in the frontend while keeping it available in the Backoffice. Deactivate package removes it from the frontend and Backoffice and is useful when it should no longer be used at all.

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