If you have created an event based on a template or a previous year's event, check in particular whether the copied cancellation conditions, tax information and accounting entity number are still applicable to the new event.
Relevant Menu Path
Configuration → Registration → Configuration
Depending on the settings, different tabs are relevant:
Cancelation process for cancellation fees
Invoices for tax information
General settings for the accounting entity number
Check Cancellation Fees
Check whether cancellation fees are intended for the event
Check the term used for the cancellation fee on the invoice
Check the cancellation notice in attendee registration
Check the assigned activity type
Check the existing cancellation periods
Check the start of each cancellation period
Check the amount and unit of the configured fees
For multilingual events, check the language-specific texts
Check Tax Information on Invoices
This section is relevant if VAT is enabled and activity types are assigned to the offer packages.
Check additional texts related to activity types
Check whether an additional text is configured for the correct activity type
Check whether Converia's standard tax notice should be retained or replaced
Check that custom tax notices are up to date
Check whether the activity types are correctly assigned to the offer packages
Check the Accounting Entity Number
Check the Accounting entity no. field in the General settings tab
Check whether the configured accounting entity prefix belongs to the current event
For a copied event, pay particular attention to information carried over from the previous year's event
Save any necessary changes
The accounting entity prefix is placed before the invoice number and invoice version number.
Related Articles
Configure Cancellation Fees
Configure Tax Information on Invoices
Set an Accounting Entity Number for an Event
Next Step
Next, check the PDF templates, booking confirmation and invoice.